Official WhatsApp Business Platform

WhatsApp marketing software for growing businesses

Reach more customers. Manage every reply. Grow on WhatsApp.

Launch WhatsApp campaigns, manage customer conversations from one shared team inbox, and keep your contacts organized using the official WhatsApp Business Platform.

Personalized onboarding for every early-access customer.
Weekend sale 1,392 contacts Sent
PN
Priya Nair
Repeat buyer Opted in
AR
Aditi
Friday 18 September
Hi Priya — our weekend sale is live. 20% off everything in store until Sunday.
10:00
Is the blue kettle included?
12:03
It is. Want me to hold one for you until Saturday?
12:04
Priya is typing
1,392
Sent
1,284
Delivered
1,182
Read
3
Failed
weekend_sale_v2 Marketing template Approved

Product interface shown for illustration.

Everything you need to grow on WhatsApp

Supermessage brings campaigns, customer conversations, contacts, and message templates together in one straightforward platform.

WhatsApp Campaigns

Reach your customers with WhatsApp campaigns

Send offers, announcements, reminders, and important updates to selected customer groups using approved WhatsApp message templates.

  • Send text, images, videos, PDFs, and supported attachments
  • Import contacts using a CSV file and organize them with lists and tags
  • Schedule campaigns for the right date and time
  • Track sent, delivered, read, and failed messages
Weekend sale · September Sent
Audience Tag: repeat buyers Opted in 1,392 contacts
Template
weekend_sale_v2 Marketing · English · image header Approved
Schedule Friday 18 September · 10:00 Delivery complete
Read 1,182 of 1,284 delivered
1,392
Sent
1,284
Delivered
1,182
Read
3
Failed
Team Inbox · +91 98xxx 21004 3 open · 2 assigned
PN
Priya Nair 12:03
Is the blue kettle included?
AR
RM
Rahul Mehta 11:41
Can I collect the order tomorrow?
VK
SI
Sneha Iyer 10:58
Thanks — received the invoice.
AR
Aditi Rao is handling this conversation
Is the blue kettle included?
12:03
Internal note · not sent to customer
Holding one blue kettle at the counter until Saturday — Aditi
It is. Want me to hold one for you until Saturday?
12:04
Reply to Priya… Send
Shared Team Inbox

Manage every customer conversation as one team

Give your sales, support, and operations teams one shared place to view and respond to WhatsApp conversations.

  • Let multiple team members work from one WhatsApp number
  • View customer messages from one centralized inbox
  • See who is handling each conversation
  • Add internal notes and tags
  • Maintain visibility across customer follow-ups
Contacts and Tags

Keep every customer and lead organized

Bring your WhatsApp contacts into one searchable database and organize them according to your business process.

  • Import existing contacts using a CSV file
  • Add new customers and leads
  • Create custom tags for different customer groups
  • Filter contacts before launching a campaign
  • View previous conversations from the customer profile
  • Separate leads, existing customers, and follow-ups
Contacts 4,806 contacts
Tag: repeat buyers Opted in + Add filter
Customer Tags Last message Added
PN
Priya Nair +91 98xxx 41220
Repeat buyerOpted in Today · 12:03 CSV import
RM
Rahul Mehta +91 99xxx 77310
LeadOpted in Today · 11:41 Added manually
SI
Sneha Iyer +91 90xxx 18845
Repeat buyer Yesterday CSV import
IS
Imran Sheikh +91 97xxx 52907
Follow-up 16 Sep Added manually
1,392 contacts match this filter · showing 4 Use this filter in a campaign →
Message Templates 8 templates
weekend_sale_v2 Approved
festive_offer_v1 In review
new_arrivals_sep Draft
flash_sale_25 Rejected
Submitted for Meta's review

Hi {{1}} — our weekend sale is live. 20% off everything in store until Sunday.

Reply STOP to opt out

View offers
Talk to us
Approved Marketing English
order_ready_pickup Approved
payment_received Approved
delivery_delayed_v2 In review
appointment_remind Draft
Submitted for Meta's review

Hi {{1}}, your order {{2}} is ready for pickup at our {{3}} store until 8 PM today.

Store hours 10 AM – 8 PM

Get directions
Approved Utility English
Message Templates

Create and manage WhatsApp message templates

Prepare reusable templates for offers, reminders, announcements, and customer updates without managing them across different tools.

  • Create marketing and utility message templates
  • Add text, media, and supported buttons
  • Submit templates for Meta's review
  • View draft, pending, approved, and rejected templates
0%

markup on Meta messaging charges

Other WhatsApp marketing platforms add their own markup on Meta's messaging rates.

Supermessage charges only Meta's actual messaging rates and does not add anything on top of them.

How it works

Start communicating as a team

01

Connect your business

Complete the WhatsApp Business Platform onboarding process with help from the Supermessage team.

02

Add your contacts

Import your existing contacts and organize customers and leads using tags.

03

Create your templates

Prepare and submit the message templates your business needs.

04

Launch and respond

Send campaigns and manage every customer reply from your shared team inbox.

Book a Demo

Questions & Answers

Have another question? Get in touch with our team.

What is Supermessage?

Supermessage is WhatsApp marketing software for businesses. It helps teams send WhatsApp campaigns, manage customer replies from a shared inbox, organize contacts, and handle approved message templates from one platform.

Is Supermessage already available?

Supermessage is currently being built and is accepting a limited number of early-access customers. You can request access or book a demo to discuss your requirements with our team.

Is it difficult to set up the WhatsApp Business Platform?

Our team will provide personalized onboarding and guide you through the required business, phone number, and WhatsApp account setup.

The exact onboarding requirements may vary depending on your existing WhatsApp setup and Meta account status.

Is the WhatsApp Business Platform free to use?

No. Meta applies messaging charges based on factors such as the message category and the recipient's country.

Your Supermessage subscription is charged separately. Supermessage does not add a markup to Meta's messaging charges.

What does zero markup mean?

Zero markup means Supermessage does not add an additional percentage or surcharge to Meta's prevailing messaging rates.

It does not mean that WhatsApp messages are free. Meta messaging charges and applicable taxes may still apply.

Can I import my existing contacts?

Yes. You can import existing contacts using a CSV file and organize them using custom tags.

You should only upload and contact people who have provided the appropriate consent to receive communication from your business.

Can my entire team use Supermessage?

Yes. Multiple team members can access the shared inbox and work together on customer conversations from one connected WhatsApp number.

The number of team members available may depend on your Supermessage plan.

Can I track whether campaign messages were delivered or read?

Supermessage can display campaign statuses such as sent, delivered, read, and failed when those statuses are made available through the WhatsApp Business Platform.

Can I use images, videos, and documents in campaigns?

Supermessage is designed to support commonly used WhatsApp message formats, including text, images, videos, and documents, subject to WhatsApp's template and media requirements.

What support does Supermessage provide?

Early-access customers receive personalized onboarding and direct support from the Supermessage founding team.

Ready to manage WhatsApp as a team?

Launch campaigns, organize customers, and manage every reply from one shared workspace.

Book a Demo Request Early Access
Personalized onboarding for every early-access customer.
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