WhatsApp marketing software for growing businesses

Reach more customers. Manage every reply. Grow on WhatsApp.

Launch WhatsApp campaigns, manage customer conversations from one shared team inbox, and keep your contacts organized.

Personalized onboarding for every early-access customer.

Weekend sale 1,000 contacts Sent
PS
Priya Shah Repeat buyer Opted in
AR Aditi
Friday 18 September
Hi Priya — our weekend sale is live. 20% off everything in store until Sunday.
10:00
Is the blue kettle included?
12:03
It is. Want me to hold one for you until Saturday?
12:04
Priya is typing
1,000 Sent
950 Delivered
800 Read
48 Pending
2 Failed
Sent 1,000
Delivered 950
Read 800
Pending 48
Failed 2
weekend_sale_v2 Marketing template Approved
Team Inbox 4 chats
  • PS Priya Shah Assigned to Aditi 2
  • RM Rahul Mehta Assigned to Aditi
  • SK Sana Khan Unassigned
  • VR Vikram Rao Closed
PS Priya Shah Assigned to Aditi
Hi Priya — our weekend sale is live. 20% off everything in store until Sunday.
10:00
Is the blue kettle included?
12:03
It is. Want me to hold one for you until Saturday?
12:04
Contacts 1,000 contacts
All 1,000Repeat buyerLeadVIP
Name Phone Tags Opted in
PS Priya Shah +91 98••• ••210 +91 98••• ••210 Repeat buyerVIP Yes
RM Rahul Mehta +91 99••• ••310 +91 99••• ••310 Repeat buyer Yes
SK Sana Khan +91 90••• ••845 +91 90••• ••845 Repeat buyerVIP Yes
VR Vikram Rao +91 97••• ••907 +91 97••• ••907 Repeat buyer No
NI Neha Iyer +91 96••• ••452 +91 96••• ••452 Repeat buyer Yes
Message Templates 3 templates
  • weekend_sale_v2 Marketing Approved
  • order_update Utility Approved
  • feedback_request Marketing Pending

Hi Priya — our weekend sale is live. 20% off everything in store until Sunday.

10:00 Shop now

0%

markup on Meta messaging charges

Other WhatsApp marketing platforms add their own markup on Meta's messaging rates.

Supermessage charges only Meta's actual messaging rates and does not add anything on top of them.

Everything you need to grow on WhatsApp

Supermessage brings campaigns, customer conversations, contacts, and message templates together in one straightforward platform.

  • Campaigns

    Send approved templates to a tagged segment.

  • Team Inbox

    Your team replies to every chat from one inbox.

  • Contacts and Tags

    Organise customers with tags and segments.

  • Message Templates

    Build templates and track Meta approval.

How it works

Start communicating as a team

Book a Demo
  1. Connect your business

    Complete the WhatsApp Business Platform onboarding process with help from the Supermessage team.

  2. Add your contacts

    Import your existing contacts and organize customers and leads using tags.

  3. Create your templates

    Prepare and submit the message templates your business needs.

  4. Launch and respond

    Send campaigns and manage every customer reply from your shared team inbox.

WhatsApp Campaigns

Reach your customers with WhatsApp campaigns

Send offers, announcements, reminders, and important updates to selected customer groups using approved WhatsApp message templates.

  • Send text, images, videos, PDFs, and supported attachments
  • Import contacts using a CSV file and organize them with lists and tags
  • Schedule campaigns for the right date and time
  • Track sent, delivered, read, and failed messages
Weekend sale · September Sent
Audience Tag: repeat buyers Opted in 1,000 contacts
Template weekend_sale_v2 Marketing · English · image header Approved
Schedule Friday 18 September · 10:00 Delivery complete
Read800 of 950 delivered
1,000 Sent
950 Delivered
800 Read
2 Failed
Weekend sale · September Sent
Audience Tag: repeat buyers Opted in 1,000 contacts
Template weekend_sale_v2 Marketing · English · image header Approved
Schedule Friday 18 September · 10:00 Delivery complete
Read800 of 950 delivered
1,000 Sent
950 Delivered
800 Read
2 Failed

Shared Team Inbox

Manage every customer conversation as one team

Give your sales, support, and operations teams one shared place to view and respond to WhatsApp conversations.

  • Let multiple team members work from one WhatsApp number
  • View customer messages from one centralized inbox
  • See who is handling each conversation
  • Add internal notes and tags
  • Maintain visibility across customer follow-ups
Team Inbox · +91 98xxx 21004 3 open · 2 assigned
PS Priya Shah 12:03 Is the blue kettle included? AR
RM Rahul Mehta 11:41 Can I collect the order tomorrow? VK
SI Sneha Iyer 10:58 Thanks — received the invoice.
AR Aditi Rao is handling this conversation
Is the blue kettle included?
12:03
Internal note · not sent to customer Holding one blue kettle at the counter until Saturday — Aditi
It is. Want me to hold one for you until Saturday?
12:04
Reply to Priya… Send
Team Inbox · +91 98xxx 21004 3 open · 2 assigned
PS Priya Shah 12:03 AR
Aditi Rao is handling this conversation
Is the blue kettle included?
12:03
Internal note · not sent to customer Holding one blue kettle at the counter until Saturday — Aditi
It is. Want me to hold one for you until Saturday?
12:04
Reply to Priya… Send

Contacts and Tags

Keep every customer and lead organized

Bring your WhatsApp contacts into one searchable database and organize them according to your business process.

  • Import existing contacts using a CSV file
  • Add new customers and leads
  • Create custom tags for different customer groups
  • Filter contacts before launching a campaign
  • View previous conversations from the customer profile
  • Separate leads, existing customers, and follow-ups
Contacts4,806 contacts
Tag: repeat buyers Opted in + Add filter
CustomerTagsLast messageAdded
PSPriya Shah+91 98xxx 41220Repeat buyerOpted inToday · 12:03CSV import
RMRahul Mehta+91 99xxx 77310LeadOpted inToday · 11:41Added manually
SISneha Iyer+91 90xxx 18845Repeat buyerYesterdayCSV import
ISImran Sheikh+91 97xxx 52907Follow-up16 SepAdded manually
1,000 contacts match this filter · showing 4Use this filter in a campaign →
Contacts4,806 contacts
Tag: repeat buyers Opted in + Add filter
CustomerTagsLast messageAdded
PSPriya Shah+91 98xxx 41220Repeat buyerOpted inToday · 12:03CSV import
RMRahul Mehta+91 99xxx 77310LeadOpted inToday · 11:41Added manually
SISneha Iyer+91 90xxx 18845Repeat buyerYesterdayCSV import
ISImran Sheikh+91 97xxx 52907Follow-up16 SepAdded manually
1,000 contacts match this filter · showing 4Use this filter in a campaign →

Message Templates

Create and manage WhatsApp message templates

Prepare reusable templates for offers, reminders, announcements, and customer updates without managing them across different tools.

  • Create marketing and utility message templates
  • Add text, media, and supported buttons
  • Submit templates for Meta's review
  • View draft, pending, approved, and rejected templates
Message Templates8 templates
MarketingUtility
weekend_sale_v2Approved
festive_offer_v1In review
new_arrivals_sepDraft
flash_sale_25Rejected
Submitted for Meta's review
Hi {{1}} — our weekend sale is live. 20% off everything in store until Sunday.Reply STOP to opt out
View offers
Talk to us
ApprovedMarketingEnglish
Message Templates8 templates
MarketingUtility
weekend_sale_v2Approved
festive_offer_v1In review
new_arrivals_sepDraft
flash_sale_25Rejected
Submitted for Meta's review
Hi {{1}} — our weekend sale is live. 20% off everything in store until Sunday.Reply STOP to opt out
View offers
Talk to us
ApprovedMarketingEnglish

Questions & Answers

What is Supermessage?

Supermessage is WhatsApp marketing software for businesses. It helps teams send WhatsApp campaigns, manage customer replies from a shared inbox, organize contacts, and handle approved message templates from one platform.

Is Supermessage already available?

Supermessage is currently being built and is accepting a limited number of early-access customers. You can request access or book a demo to discuss your requirements with our team.

Is it difficult to set up the WhatsApp Business Platform?

Our team will provide personalized onboarding and guide you through the required business, phone number, and WhatsApp account setup.

The exact onboarding requirements may vary depending on your existing WhatsApp setup and Meta account status.

Is the WhatsApp Business Platform free to use?

No. Meta applies messaging charges based on factors such as the message category and the recipient's country.

Your Supermessage subscription is charged separately. Supermessage does not add a markup to Meta's messaging charges.

What does zero markup mean?

Zero markup means Supermessage does not add an additional percentage or surcharge to Meta's prevailing messaging rates.

It does not mean that WhatsApp messages are free. Meta messaging charges and applicable taxes may still apply.

Can I import my existing contacts?

Yes. You can import existing contacts using a CSV file and organize them using custom tags.

You should only upload and contact people who have provided the appropriate consent to receive communication from your business.

Can my entire team use Supermessage?

Yes. Multiple team members can access the shared inbox and work together on customer conversations from one connected WhatsApp number.

The number of team members available may depend on your Supermessage plan.

Can I track whether campaign messages were delivered or read?

Supermessage can display campaign statuses such as sent, delivered, read, and failed when those statuses are made available through the WhatsApp Business Platform.

Can I use images, videos, and documents in campaigns?

Supermessage is designed to support commonly used WhatsApp message formats, including text, images, videos, and documents, subject to WhatsApp's template and media requirements.

What support does Supermessage provide?

Early-access customers receive personalized onboarding and direct support from the Supermessage founding team.

Have another question?

Get in touch with our team.

Contact

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